The Trust aspires to a peaceful community that shows compassion towards all people especially children and recognises the cultural aspirations of Maori.

Values and Principles:

Mana Social Services ensures that the management of the organisation and delivery of services are guided by the following values & principles:

  • The importance of te reo mo nga tikanga Maori including traditional and contemporary practices
  • The right of all persons to be treated fairly and without prejudice or bias
  • The importance of honesty, tolerance, humility, compassion and empathy towards all others
  • The importance of achieving good outcomes for clients and providing a healthy work environment for staff
  • The utilisation of good communication systems and methods that are responsive, clear and accurate
  • The importance of maintaining the confidentiality of personal and commercial information in accordance with agency policy
  • The adherence to ethical accounting practices and the prudent management of the resources and assets of Mana Social Services

Mission and Vision:

Mana Social Services aims to provide effective services that meet the diverse needs of its clientele and respect their cultural backgrounds.


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Phone: 07 348 6191 / Fax: 07 348 6192 / Email:
Office: 1231 Haupapa Street, Ground Level, Rotorua / Postal Address: PO Box 775, Rotorua 3040